Privacy Policy

This policy explains what CelestLabs collects when you use our website and voice API, why, and the choices you have.

Information we collect

• Account data, the email address and credentials you use to create an account (managed via our authentication provider).
• Usage data, API requests, characters synthesised, voices and languages used, and billing metering, so we can run the service and bill per second of audio.
• Technical data, IP address, request metadata and logs for security, abuse-prevention and reliability.

We do not sell your personal data, and we do not use the text you submit for synthesis to train models.

How we use it

To provide and meter the API, authenticate your account, prevent abuse, comply with law, and communicate service updates. Submitted text and generated audio are processed to fulfil your request and are retained only as long as needed to deliver and debug the service.

Sub-processors

We rely on infrastructure providers (e.g. Amazon Web Services for hosting and our authentication/database provider) to operate the service. They process data on our behalf under their own security and privacy commitments.

Your rights

Subject to applicable law (including the GDPR), you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. Contact us to exercise these rights.

Retention & security

We keep data for as long as your account is active or as needed for legal, billing and security purposes, then delete or anonymise it. We apply industry-standard safeguards; no system is perfectly secure.

Contact

Questions about this policy: hello@celestlabs.ai.